Informational Interviews: How to Approach and Conduct Them Remotely

In today’s dynamic professional landscape, informational interviews have emerged as a powerful tool for career exploration and networking. These informal conversations allow individuals to gain insights into industries, roles, and organizations by speaking directly with experienced professionals. With remote work becoming increasingly prevalent, conducting informational interviews virtually has become the new norm. This guide provides a step-by-step approach to effectively navigating informational interviews in a remote setting.

Understanding the Value of Informational Interviews

Informational interviews are not job interviews; rather, they are conversations aimed at gathering information, building relationships, and expanding one’s understanding of a particular field or career path. For professionals exploring new industries, students considering future careers, or individuals seeking to grow their network, these interviews offer unique benefits:

• Insight into real-world experiences and industry trends

• Clarification of career paths and required skills

• Expansion of professional networks

• Opportunities for mentorship and guidance

Conducting these interviews remotely provides greater flexibility and access to professionals across geographic boundaries, making it easier to connect with a diverse range of individuals.

Preparing for a Remote Informational Interview

Clarify Your Goals

Before initiating any informational interview, it is essential to define clear objectives. Consider what you hope to achieve:

• Are you exploring a specific industry or role?

• Do you want to understand the culture of a particular organization?

• Are you seeking advice on skill development or career transitions?

Having a focused purpose will guide your questions and demonstrate respect for the interviewee’s time.

Identify Potential Interviewees

Begin by compiling a list of professionals whose experiences align with your goals. Potential interviewees can include:

• Alumni from your educational institution

• Colleagues or contacts from professional associations

• Individuals you admire within your field

• Connections from online professional communities

Leverage platforms like LinkedIn or professional directories to identify and reach out to potential contacts.

Craft a Polite and Concise Request

When contacting potential interviewees, a well-crafted message increases your chances of a positive response. Your message should include:

• A brief introduction of yourself

• A clear explanation of why you are reaching out

• A polite request for a short virtual meeting (15-30 minutes)

• Flexibility regarding scheduling

Personalize each message to demonstrate genuine interest and avoid generic or mass-sent requests.

Setting Up the Remote Interview

Choose the Right Communication Platform

Agree on a communication platform that is convenient for both parties. Common options include video conferencing tools or phone calls. Ensure that you are familiar with the chosen platform and test your setup in advance.

Schedule Thoughtfully

Be considerate of time zones and the interviewee’s schedule. Offer a few time options and confirm the appointment with a calendar invitation to avoid confusion.

Prepare Your Questions

Create a list of thoughtful questions aligned with your goals. Avoid questions that can easily be answered through a simple online search. Focus on gaining insights from the interviewee’s personal experiences and perspectives. Sample questions might include:

• What led you to pursue your current career path?

• What are the most rewarding and challenging aspects of your role?

• What trends do you see shaping the industry?

• What skills are most valuable for success in your field?

• Can you recommend any resources for further learning?

Having a prepared list will help structure the conversation and ensure you make the most of the interview.

Conducting the Remote Informational Interview

Start with Professional Courtesy

Begin the interview by expressing appreciation for the interviewee’s time. Briefly introduce yourself and restate the purpose of the conversation.

Foster a Conversational Tone

While it is important to have prepared questions, strive to maintain a natural, conversational flow. Listen actively, respond thoughtfully, and allow the discussion to evolve organically.

Take Notes Discreetly

Document key insights and advice during the conversation. However, avoid appearing distracted. If appropriate, ask the interviewee for permission to take notes at the beginning of the meeting.

Be Mindful of Time

Respect the agreed-upon duration of the interview. If the conversation is flowing and the interviewee seems willing, you can continue, but be prepared to wrap up on time.

Conclude Graciously

End the interview by thanking the interviewee sincerely. If appropriate, ask if they can suggest additional contacts for further informational interviews. Express your willingness to stay in touch.

Following Up After the Interview

Send a Thank-You Message

Within 24-48 hours, send a personalized thank-you message expressing your gratitude. Highlight a key takeaway from the conversation to demonstrate that you valued their insights.

Reflect and Apply Insights

Review your notes and consider how the information gained can inform your career decisions or development plan. Identify actionable steps you can take based on the interviewee’s advice.

Maintain the Relationship

Stay connected by periodically updating the interviewee on your progress or sharing relevant information. Building a genuine professional relationship can lead to ongoing mentorship and opportunities.

Overcoming Common Challenges of Remote Informational Interviews

Building Rapport Virtually

Without in-person interaction, it can be more challenging to establish rapport. To overcome this, maintain eye contact through the camera, smile naturally, and engage with active listening techniques.

Navigating Technical Issues

Technical glitches can disrupt the flow of a remote interview. Prepare by testing your internet connection, using reliable equipment, and having a backup plan (such as switching to a phone call if needed).

Managing Nerves

Feeling nervous is natural, especially when speaking with senior professionals. Combat this by preparing thoroughly, practicing your introduction, and reminding yourself that informational interviews are intended to be informal and exploratory.

The Evolving Role of Informational Interviews in a Remote World

As remote work and digital networking become more commonplace, informational interviews are increasingly conducted virtually. This shift has broadened access to global networks, enabling professionals to connect across industries and locations more easily than ever before.

Looking ahead, remote informational interviews are likely to remain a key component of career development strategies. Professionals who embrace this practice and hone their virtual communication skills will be well-positioned to expand their networks and navigate an evolving job market.

Conclusion

Informational interviews are a valuable strategy for gaining insights, building relationships, and advancing one’s career. By approaching these interviews with preparation, professionalism, and genuine curiosity, individuals can unlock a wealth of knowledge and opportunities. In the remote era, mastering the art of virtual informational interviews is an essential skill that empowers professionals to connect, learn, and grow in meaningful ways.

Stuart Phillips

Stuart Phillips is an international mobility and career development expert with over 8 years of experience guiding professionals through global transitions. With a Master's in International Relations and extensive personal experience living across 6 countries, Stuart specializes in visa sponsorship processes, cross-cultural networking, scholarship applications, and financial planning for international education. As the lead content strategist for PMCONF, Stuart's mission is to transform international dreams into actionable plans—from securing study abroad funding to building global professional networks—empowering readers to navigate their international journey with confidence and success.